Please read the following carefully before booking
All the information provided on the website is, to the best of our knowledge or belief, correct at the time of publication. We will advise you of any changes that are fundamental to the contract or which we believe will affect the enjoyment of the holiday.
When you make your booking you must complete and sign a booking form and send this to us with a deposit of 20% towards the basic cost of the trip. Once the booking has been confirmed, the deposit will not be refunded under any circumstances, unless we have to cancel the trip due to low numbers of clients or other unforeseen circumstances.
In the case of booking made less than 60 days before the trip begins we require payment in full. You must be at least 18 years old to make a booking. A contract is made when we accept your booking and send you a written confirmation and invoice. If we cannot accept the booking, any money will be promptly refunded. We reserve the right to decline any booking.
We hold your deposit towards the full cost of the trip. The balance must be received by us no later than 30 days prior to the start of the trip. Late bookings can sometimes be accepted within this time and your invoice will state when the balance is payable. Should the balance fail to reach us by the date specified on your invoice, we reserve the right to cancel your booking without refund.
Sea Kayaking Sweden accepts payment in British Pounds or Swedish Kronor Prices are published in British Pounds but can be given in other currencies on request. Currency for all payments related to a booking is fixed at time of booking and any subsequent payments must be made in the same currency.
3. CANCELLATION BY YOU
Any cancellation by you must be made in writing (letter or email). The postage date of any letter or delivery date of any email received by us will determine the cancellation charges applicable. The cancellation charges are expressed as a percentage of the total trip price. These charges are as follows:
More than 60 days before commencement of the tour: loss of deposit (20% of the total cost).
Between 60 and 30 days before commencement of the tour: 50% of total cost.
Less than 30 days before commencement of the tour: 100% of total cost.
4. OWN ARRANGEMENT
We cannot be held liable or responsible for any elements of your trip which are considered “own arrangement”, for example travel to the venue. We recommend that sufficient insurance is therefore obtained.
5. ALTERATIONS BY US
It is unlikely we will have to make changes to your trip, but we do plan the arrangements many months in advance. Occasionally changes may be made, which we reserve the right to do at any time. Most of these changes are minor and we will advise you at the earliest possible date, but we are not obliged to do so or to pay you compensation. A minor change is any change apart from a major change as defined below.
6. CANCELLATION BY US
When a change is a major change, we will advise you as soon as possible. You will then have the choice of accepting the change, taking an alternative trip (and where this is of a lower price we will refund the difference), or withdrawing from the contract and accepting a full refund of all monies paid. Major changes are cancellation due to underbooking or force majeure.
Underbooking is the situation in which the minimum number of bookings required to run tours is not met, and if we have to cancel a tour for this reason, we will do so not less than 30 days prior to the tour beginning.
Force majeure is unusual and unforeseeable circumstances beyond our control, the consequence of which we could avoid, even with the exercise of all due care, examples of which are war or threat of war, riots, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster, fire or adverse weather conditions or similar events beyond our control.
Good travel insurance is essential before departing on any overseas trip. In common with most other operators, it is a condition of booking with us that you obtain adequate and valid travel insurance. The cost of medical and other treatment overseas can be high and we will not be able to assist in meeting those costs. When obtaining travel insurance, you must ensure that the insurer is aware of the type of travel to be undertaken and that your cover is appropriate for the experiences and activity you are booking. We do not check insurance policies and cannot be liable for any expenses incurred as a result of your not having adequate, appropriate or valid insurance cover. It is the responsibility of the person(s) travelling to ensure that adequate personal travel insurance is in place with protection for the full duration of the trip in respect of at least medical expenses, injury, death and repatriation, including medical emergency repatriation, evacuation and rescue. We also strongly recommend that you carry cancellation/curtailment insurance. Cover must be in place at the latest by the start date of your trip. We strongly recommend that you arrange cover at time of booking. All personal belongings are at all times at your own risk.
8. DATA PROTECTION
We store and use the personal data supplied by you as part of your booking form for the purposes of fulfilling the contract between us. This information will not be used for any other purpose, nor will be passed to any other parties.